9. Which payment methods are acceptable?

We accept payment by Credit/Debit card, PayPal, Western Union and Bank Transfer.

10. How can I pay for my eTicket?

For Credit/Debit card and PayPal, you can either make payment directly on our site or request us to send you a secure link to pay after ticket availability is confirmed via phone or email. We accept most major credit cards such as American Express, Visa, Master and Diner’s Club... For bank transfer and Western Union, we will provide you our banking information to transfer money after your ticket availability is confirmed.

11. What does the listed price include on your website?

The price listed on our website is the final price inclusive of Fares, Taxes, Fees & Charges. Price is mostly calculated in US Dollar, however, If you choose pay by Credit/Debit cards option, currency will be automatically converted into Vietnamese Dong at the time of applying.

12. When do I need to pay for my flights?

eTickets have to be paid in full after seat availability is confirmed. Upon receiving your payment, we will confirm and send you the electronic air ticket by email.

13. How can I do to cancel my eTicket and get refund?

To cancel your eTicket, please contact us directly by phone or email. If you paid for your ticket by Credit/Debit card or PayPal account, depending on the fare rules, the refund may be permitted with fee or not permitted. The refund will be credited to the payment card or PayPal account that was used to purchase the tickets.

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